E-commerce Software and Platform Market Demand is Projected to Expand at a CAGR of 12.5% in Terms of Value During the Period of Assessment, 2018-2028

E-commerce Software and Platform Market

E-commerce software and platform is a tool that facilitates online store processes, enables efficient payment processing, inventory management, add or remove products and carry out tax calculations. E-commerce software and platform enhances efficiency in running an online store by streamlining online business operations. This tool is typically used across various industries such as electronics, apparels, travel and tourism and home and furnishing among others.

SaaS Based Deployment to Gain High Traction than On-Premise Deployment

On-going technological advancements have raised the competitiveness of the retail market as increasing number of retailers are focusing on leveraging online platforms to capture new customer segments. A paradigm shift from on-premise deployment toward adoption of cloud-based deployment has resulted in vendors offering XaaS (Everything as a Service) that includes SaaS (Software as a Service), PaaS (Platform as a Service) and IaaS (Infrastructure as a Service). In a bid to retain customer loyalty, players are focused on using cloud based platforms such as SaaS as an effective deployment model for e-commerce software and platform. Moreover, vendors of e-commerce software and platform are focused on offering customized platform based on critical requirements of customers, which has led to the adoption of new methodology that can facilitate tapping a wider marketplace in order to enhance customer base. Against this backdrop, deployment of e-commerce software and platform through SaaS has gained significant traction since the past few years and is likely to retain its status quo in the years to follow.

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Huge Data Volume and Internet Traffic to pose Challenges

Scalability and flexibility of the e-commerce software and platform is largely impacted by the network infrastructure and the ability to handle increased traffic and rising demand for bandwidth. Increasing traffic is likely to result in software failure, which is expected to confine the growth of the e-commerce software and platform market. However, vendors of e-commerce software and platform are focused on enhancing network infrastructure to overcome this challenge.

Rising Cybercrimes to Challenge Demand for e-commerce Software and Platform

Increasing cybercrimes worldwide has posed a significant setback to the IT sector. Growing hacking threats and phishing attacks can potentially result in security breaches, and confidential data leak. This can further lead to misuse of customer data in turn inducing a dent in customer confidence resulting in high attrition rate. This aspect continues to challenge the demand of the e-commerce software and platform and its overall market’s growth.

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Arun G

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